Course curriculum

    1. Part 1 - Introduction to Client Services: What It Is (And What It Isn't)

    2. Part 2 - From Prospect to Advocate: Crafting a Memorable Client Journey

    3. Part 3 - Engineering Happiness: Creating An Exceptional Experience

    4. Part 4 - Balancing Heart & Data: Client Relationship Management

    5. Part 5 - Unlocking Loyalty: Client Retention Frameworks

    6. Part 6 - Mastering CS: Training & Development

About this course

  • $397.00
  • 6 lessons
  • 4.5 hours of video content

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